Want help setting up your account? Book a free 20-minute call. →
New: free assisted setup

Sell and collect
on WhatsApp.

Your ads land straight in WhatsApp. Your team closes the sale, sends the payment link, and Recaudo collects whatever is left.

Watch Recaudo in action in 4 minutes

If you'd rather not do it alone, we'll connect your WhatsApp with you on a video call. It's included.

Works on WhatsApp, Instagram, Messenger, web chat, email and phone calls

MXN in managed receivables
$162M+
conversations handled
533K+
countries with active customers
17

Recaudo — Inbox

Laura Méndez

WhatsApp

AI agent

Hi, how much do I owe this month?

11:48 AM

Hi Laura. Your installment 4 of 12 for $95.00 USD is due today. You can pay it here by card or bank transfer.

Installment 4 of 12

$95.00 USD

Pay

recaudo.app/pay

AI agent · 11:48 AM

Done, just paid.

11:50 AM
Payment received · $95.00 USD

Got it, thank you. Your receipt is in your inbox and your next payment is on December 14, 2026.

AI agent · 11:51 AM

Platform

Your whole revenue cycle in one place. From the first message to the payment, without jumping between tools.

[01] Attract

Generate demand and capture leads. Email marketing, WhatsApp broadcasts, forms, bio links and chatbots that turn visitors into conversations.

Marketing — Campaigns

Seasonal promotion

WhatsApp · approved template

Sending Sent
Sent
2,340
Read
2,129
Replies
318

New leads this week

47

[02] Sell

Turn prospects into customers. CRM with pipeline, integrated WhatsApp and automatic follow-ups so no lead slips away.

CRM — Sales pipeline

Proposal

1 · $2,470 USD 0 · —

Santa Fe Clinic

$2,470 USD

1d ago

Won

1 · $1,710 USD 2 · $4,180 USD

Santa Fe Clinic

$2,470 USD

1d ago

Arboleda School

$1,710 USD

5d ago
Moved to Won

[03] Charge

Every sale becomes real money. Payment links, checkout, subscriptions and electronic invoicing in a single flow.

Payments — Invoice detail

Invoice FAC-2847

Santa Fe Clinic

Pending Paid

$570.00 USD

Issue date
November 11, 2026
Due date
November 14, 2026
Concept
Monthly service

Payment link

recaudo.app/pay/2847

•••• •••• •••• 4521
Pay $570.00 USD

Paid · $570.00 USD

Paid by card ••••4521

[04] Recover

What was not collected gets recovered. Automatic sequences via WhatsApp, email and AI calls that recover your overdue receivables.

Collections — Automatic sequence

Arboleda School

$760.00 USD · 7 days overdue

In sequence Paid
  1. Day 1: WhatsApp

    Sent · Read

  2. Day 3: Email

    Opened · Clicked payment link

  3. Day 7: AI Call

    Scheduled · Friday 10:00

Paid after the second reminder

$760.00 USD

Built for Latin America

Made to run across the region. Every customer pays in their currency and gets messages in their language.

  • Multi-currency

    Collect in MXN, ARS, BRL, CAD, CLP, COP, EUR, PEN, USD and UYU.

  • In their language

    The platform and your messages in Spanish, English and Portuguese.

  • Omnichannel

    WhatsApp, Instagram, Messenger, email and web chat in a single inbox.

  • AI agents

    They reply at any hour. When a customer needs a person, they hand the conversation to your team with the full context.

  • Teams

    Route conversations by group and decide what each role can see.

Integrations

Connected with everything. Payment gateways, messaging, telephony, AI, ERP and electronic invoicing.

Payment gateways

  • Stripe
  • Adyen
  • Mercado Pago
  • Conekta
  • Openpay
  • Kushki
  • Billpocket
  • Wompi
  • Webpay
  • Asaas
  • Culqi
  • Redsys
  • Payphone

Messaging

  • WhatsApp
  • Messenger
  • Instagram
  • Mailgun
  • SendGrid

Telephony and voice

  • Twilio
  • Telnyx
  • ElevenLabs
  • WhatsApp calls

Artificial intelligence

  • OpenAI
  • Anthropic

ERP and invoicing

  • SAP Business One
  • NetSuite
  • QuickBooks
  • Nori
  • CFDI 4.0 invoices

API, webhooks and MCP. Build on Recaudo with our REST API, or connect your AI agents to our 191 MCP tools.

API endpoints
277
API endpoints
webhook events
81
webhook events
MCP tools
191
MCP tools

Recaudo by the numbers

conversations
533K+
messages processed
2.4M+
customers managed
141K+
installments tracked
123K+

Live platform data, refreshed every few hours.

Funeral homes and insurers in Mexico already collect their receivables over WhatsApp with Recaudo.

$162M+ MXN in managed receivables

New in the app

Take card payments in person. From your iPhone or Android, no terminal.

Enter the amount, your customer holds their card or phone near yours, and the payment lands on their account next to their invoices and chats. Send the receipt on WhatsApp from the same screen.

For businesses with card payments active in Recaudo. iPhone XS or later, or Android 13 or later with NFC.

iPhone and Apple Pay are trademarks of Apple Inc. Android is a trademark of Google LLC.

Assisted setup

We set it up with you. On one call we connect your WhatsApp Business and load your customer list together.

  1. 1

    Book a call

    Pick a time that works for you. It's free and part of your trial.

  2. 2

    We configure it together

    We connect your WhatsApp Business number to Recaudo and upload your customers while you watch.

  3. 3

    Ready for your first send

    If Meta asks to verify your business, we tell you which documents are missing and follow up until it's done.

Start collecting today.

No credit card. If you want, we'll set it up with you on a call.

Watch Recaudo in action in 4 minutes

What you pay to use Recaudo.

A monthly subscription plus a fee on each successful payment. Your payment gateway and Meta (for WhatsApp messages) bill their own fees separately.

Starter

Para negocios que inician con pagos en línea

$499.00 MXN

per month

  • 300 customers
  • 5 team members
  • 1 WhatsApp number
  • 1 AI agent
  • Up to $50,000 MXN per month

All features included

Free assisted setup

  • Online store
  • Smart routing
  • Custom branding
  • Dedicated support
Recommended

Growth

Para negocios en crecimiento que necesitan más funcionalidades

$1,499.00 MXN

per month

  • 3,000 customers
  • 25 team members
  • 2 WhatsApp numbers
  • 3 AI agents
  • Up to $500,000 MXN per month

All features included

Free assisted setup

  • Online store
  • Smart routing
  • Custom branding
  • Dedicated support

Business

Para empresas que requieren todas las funcionalidades avanzadas

$4,999.00 MXN

per month

  • Unlimited customers
  • 75 team members
  • 5 WhatsApp numbers
  • 10 AI agents
  • Unlimited volume

All features included

Free assisted setup

  • Online store
  • Smart routing
  • Custom branding
  • Dedicated support

Enterprise

Solución personalizada para grandes empresas con soporte dedicado

$9,999.00 MXN

per month

  • Unlimited customers
  • Unlimited team members
  • Unlimited WhatsApp numbers
  • Unlimited AI agents
  • Unlimited volume

All features included

Free assisted setup

  • Online store
  • Smart routing
  • Custom branding
  • Dedicated support

Transaction fees

On top of your subscription, Recaudo charges a fee on each successful payment. Your payment gateway charges its own fee separately.

Starter

1.3% + $1.50 MXN

per transaction

Growth · Business

0.9% + $1.00 MXN

per transaction

Enterprise

0.5% + $0.50 MXN

per transaction

To see what you would pay at your monthly volume, calculate your fee →

Processing a high volume of transactions? Contact sales for custom pricing.

Included in every plan

Omnichannel inbox (WhatsApp, Instagram, email)
Payment links and invoicing
CRM and sales pipelines
AI-powered collections
Calendar and appointments
Subscriptions and recurring billing
Products and orders
API and webhooks
Follow-ups and reminders
Customizable checkout
Customer portal
Multiple gateways (Stripe, Conekta, and more)
Email support

Frequently asked questions.

Recaudo is the revenue operating system for your business. An all-in-one platform that covers the full cycle: attracting customers, selling, collecting payments, and growing. It includes online payments, an omnichannel inbox (WhatsApp, Instagram, Messenger), AI-powered automated collections, CRM, email marketing, calendar, automations, and more.

It's ideal for small and medium businesses, service companies, e-commerce, and any business that wants to run a more professional operation without juggling 5 different tools.

You connect your WhatsApp Business API account, your Facebook page (for Messenger), and your Instagram account. Every message lands in a single inbox where your team can reply, assign conversations, use quick replies, and send payment links right in the chat.

You can also turn on auto-replies for Instagram and Facebook comments: when someone comments on a post, they automatically get a DM with the information you set up.

They answer on WhatsApp, Instagram, Messenger, your website and by phone. They have 30+ tools: they create orders, send payment links, book appointments, check balances and issue invoices inside the conversation.

You can have one agent per job, connect them to your systems through MCP or an API, and test them before going live. If someone on your team replies, the agent steps back.

Yes, every plan includes a 14-day free trial with no credit card required. During the trial you get full access to every feature in the plan you choose.

If you need more time to evaluate, contact us and we can extend your trial. No commitments and no hidden fees.

Yes. The CRM includes a sales pipeline, custom fields, tags, bulk import, public lead capture forms, lead scoring, and scheduled follow-ups with notifications.

For marketing, you get a drag-and-drop email editor, bulk sends over WhatsApp and email, templates with custom variables, and open and click tracking. You can also create public events with built-in registration and payment.

Recaudo never stores card data. Payments are processed directly through PCI DSS certified gateways (Stripe, Conekta, Kushki, MercadoPago). Funds go straight to your bank account.

We use TLS encryption, two-factor authentication, and follow security best practices. You can connect multiple gateways, and the system routes each transaction to improve the approval rate.

When someone messages you from a click-to-WhatsApp or click-to-Messenger ad, Recaudo saves the ad on the conversation: its ID, its title and the source link.

In Meta Ads you see how many conversations each ad brought in and can export them. The report works per ad today, without grouping by campaign or ad set.

Yes. You set up groups with your team and new conversations are assigned in turns, or by the rules you define in an automation. Each conversation is assigned to one rep.

It depends on where your business is. In Mexico: Stripe, Conekta, Openpay, Mercado Pago, Kushki and Billpocket. In Colombia, Wompi; in Chile, Webpay; in Peru, Culqi; in Brazil, Asaas; in Ecuador, Payphone; and in Spain, Redsys with Bizum. In the US and Canada, Stripe. You connect your own account and the money goes straight to it.

You pay your plan subscription, in Mexican pesos with VAT included, plus a Recaudo fee on each successful payment, which depends on your plan. You also pay your gateway its own fee directly.

If you refund a payment or lose a chargeback, the Recaudo fee is not returned automatically; you can ask us to review it.

No. Meta's WhatsApp message fees are not part of the subscription and you pay them directly to Meta. They vary by country and message type.

Yes. Recaudo sorts your overdue portfolio into aging buckets, each with its risk level and a playbook. The assistant helps you adapt them to your business.

Yes. From the dashboard you can export customers, payments, invoices and conversations.

Yes, with the Conversions API. You define which tag matches each event, such as lead, booking or purchase, and Recaudo reports it to Meta so your campaigns optimize for business results.

Have more questions?

Contact us →