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Features

WhatsApp Business API

Connect the official WhatsApp Business API to send bulk messages with Meta-approved templates, reply automatically with agents and flows, and handle conversations with your team.

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Inbox · WhatsApp

DR

Daniela Ruiz

WhatsApp

Paid

How it works

From the first question to the payment, in the same chat. Here is how it works in Recaudo.

01

Connect the number you already use.

You link it from your phone and can keep replying in the phone app whenever you want: the same chats reach Recaudo. If you would rather have a new number just for the team, that works too.

Recaudo

02

Your whole team replies from one inbox.

Every conversation has an owner. You assign it to a person or a group, and the customer sees one number even if three people help them.

Inbox

03

Send campaigns with approved templates.

To message someone who has not written to you in the last 24 hours, WhatsApp requires a template approved by Meta. You create it in Recaudo, send it to a list and see who read it and who replied.

Campaign · Order ready

Key features

Official WhatsApp Business API
Meta-approved HSM templates
Bulk sends with templates
Automatic replies with agents and flows
Quick reply buttons and lists
Several agents on the same number

The problem: WhatsApp on a single phone does not scale

Your customers already message you on WhatsApp. But answering from a single phone has limits: it is hard for several people to handle chats, you cannot send bulk messages with approved templates and there is no automation.

And without the official API you cannot connect WhatsApp to your payments, your CRM or your collections. Every interaction stays disconnected from the rest of your operation.

WhatsApp Business API with Recaudo

Recaudo connects to Meta's official WhatsApp Business API. You send bulk messages with approved templates, automate replies with agents and flows, and handle every conversation from a shared inbox.

Everything is connected to payments, CRM and collections, so a conversation can end in a sale or a payment.

Key capabilities

  • HSM templates: create templates, submit them to Meta for approval and use them to write outside the 24-hour window.
  • Bulk sends: send a template to many contacts at once, within the messaging limit Meta assigns to your number.
  • Interactive buttons: add quick reply buttons, option lists and link buttons.
  • Automatic replies: an AI agent or a flow replies after hours, answers frequently asked questions and welcomes new contacts.
  • Media: send images, documents, videos and audio.
  • Catalog: sync your products with the Meta catalog.

Use cases

  • Payment reminders: collections sends reminders with the amount and a link to pay.
  • Purchase confirmations: with an automation, let the customer know when their payment is received.
  • Marketing campaigns: send promotions and news to your contacts with marketing templates.
  • Customer support: automatic replies and handoff to a human agent when needed.

Integration with Recaudo

Connect the WhatsApp Business API

Create your free account and connect your WhatsApp Business number from the setup wizard, using Meta's official sign-up.

Learn more on our blog about the WhatsApp Business API or see how schools use WhatsApp to communicate with parents.

Frequently asked questions

Recaudo offers a 14-day free trial with no credit card required. Plans start at $30 USD/month (Starter plan) and include WhatsApp Business API along with every other tool on the platform. Check our pricing page for more details.

Setup is fast and simple. When you create your account, the onboarding wizard walks you through configuring WhatsApp Business API step by step. No technical knowledge required. Plus, our support team is available via WhatsApp and email to help with any questions.

Yes, WhatsApp Business API is fully integrated with every Recaudo tool: online payments, WhatsApp Business, CRM, invoicing, collections and more. You can also connect external tools using our REST API and webhooks.

Start using WhatsApp Business API today.

14-day free trial, no credit card. Set everything up in minutes.

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