Success stories
Real customers.
Real results.
No demos, no projections. These numbers come straight from the platform, from companies running Recaudo every day.
Companies that trust Recaudo
$91M+
MXN under management
93+
Active agents
120K+
Installments managed
100K+
Messages per campaign
Funeral home chain with more than 60 years of operation. They needed to automate collections of 70,000+ overdue installments across thousands of active contracts.
Collections · WhatsApp
Illustration with sample data See Smart collections
The challenge
- 70,000+ overdue installments in portfolio
- Fully manual collections process
- No real-time visibility of payments from SAP
- Multiple branches without a unified system
The solution
- Artificial intelligence collections engine (WhatsApp + calls + email)
- Artificial intelligence agent "Sofi" for first contact and qualification
- Receivables and installments synced from SAP Business One
- Payment links with Conekta and Billpocket
- CFDI 4.0 with payment complement
Results
22 agents
managing collections simultaneously
$91M+ MXN
portfolio under automated management
2 gateways
Conekta and Billpocket
SAP B1
receivables synced from SAP
Funeral pre-need company that needed to scale its sales campaigns to 100,000+ WhatsApp contacts without losing personalization or follow-up.
Campaign · Family pre-need plan
Illustration with sample data See WhatsApp Business
The challenge
- Scale WhatsApp sales to 100K+ contacts
- Assign leads to 60 agents without conflicts
- Automate replies to social comments
- Measure conversion from cold outreach to sales
The solution
- Flow builder with conditional logic and artificial intelligence nodes
- Mass WhatsApp campaigns with templates
- Comment-to-DM on Facebook and Instagram
- Round-robin by agent groups
- CRM pipeline with tag-based tracking
Results
60 agents
sales agents active on the platform
100K+ messages
per WhatsApp campaign
8% conversion
from cold outreach to closed sale
Comment-to-DM
Facebook + Instagram automation
Pet memorial services that needed to centralize lead capture from Facebook, Instagram, and WhatsApp in one place.
Inbox
Illustration with sample data See Omnichannel inbox
The challenge
- Leads scattered across WhatsApp, Messenger, and Instagram
- No visibility into the sales pipeline
- Manual conversation assignment to agents
- Impossible to measure conversion per channel
The solution
- Omnichannel inbox: WhatsApp + Messenger + Instagram
- Automatic round-robin for 11 agents
- CRM pipeline with 32 stage-based tags
- Sales tracking via tags
Results
4,200+ conversations
managed per month
11 agents
with round-robin assignment
32 tags
mapped to sales stages
3 channels
WhatsApp, Messenger, Instagram unified
Your company can also be a success story
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