Interactive simulator
Artificial intelligence agent simulator
Pick a scenario (collections, sales, support or scheduling) and watch step by step what the Recaudo agent looks up, what it decides and what it replies.
Choose a scenario
What the agent does
- Here you will see what the agent checks and decides.
Choose a scenario and tap “Start simulation”.
Simulation with sample data. In your account the agent uses your real balances and only offers the options you authorize.
Frequently asked questions
What does an artificial intelligence collections agent do?
It talks with your customers on WhatsApp: checks their balance in Recaudo, answers questions, offers the payment options you authorize, sends the link and records promises. What it cannot solve goes to your team.
Can it offer discounts or plans on its own?
Only the ones you configure. You define the plans, the maximum discounts and the cases it must escalate; the agent does not make up terms.
What if the customer asks to talk to a person?
The agent assigns the conversation to an agent on your team. And if a team member replies, the agent stops answering in that conversation.
Is it legal to collect over WhatsApp in Mexico?
Yes, with respectful treatment, no threats and at reasonable hours. If you are a financial institution or a collection agency, CONDUSEF rules also apply, which among other things limit contact to between 7:00 and 22:00.
More free tools
Want an agent like this collecting for you?
You define what it can offer, when it writes and when it hands the case to your team.