The problem: overdue accounts slow down your cash flow
Collecting by hand is exhausting. Your team calls, sends messages, the customer promises to pay "next week" and the cycle repeats. Without follow-up, promises to pay are forgotten and delinquent customers pile up.
Automated collections in Recaudo
Recaudo works on payments that are already overdue. You set up the collection stages based on days past due and which channel each one uses: WhatsApp, email or a call with an AI voice agent. Contacts go out only on the days and at the times you defined.
Every day Recaudo builds a plan with the reminders that are due, and you can review it. The amount the customer sees is always the installment plus late-payment interest, with its payment link.
Key capabilities
- Configurable stages: decide what happens a few days after the due date, what happens later, and on which channel.
- Risk from 0 to 100: each debtor has a score and falls into a bracket based on how late they are, so you can filter and prioritize the list.
- Suggestions by bracket: each past-due bracket comes with a suggestion on how to approach it. You decide whether to apply it.
- Promises to pay: when the customer promises to pay, reminders pause until the promised date.
- Hours and days: contacts respect the days and hours you configured.
- Payment link included: every collection message carries a link to pay.
Use cases
- Schools and universities: collect overdue tuition without calling every parent.
- Landlords: follow up on late rent in stages.
- B2B companies: follow up on overdue invoices from corporate clients.
- Lenders: collect overdue installments with their late-payment interest.
Integration with Recaudo
Recover your overdue accounts
Create your free account and set up your collection stages.
Read more on our blog about automated collections or see how schools follow up on overdue payments with Recaudo.