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Features

AI-Powered Collections

Automate the collection of overdue payments with stages you set by days past due: WhatsApp, email and calls with an AI voice agent. Each debtor has a risk score, and promises to pay pause the reminders.

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Collections · WhatsApp

How it works

Collect overdue payments without chasing anyone. Set the rules once and Recaudo follows up every day.

01

See who owes you and how hard they are to collect.

Import your portfolio or connect it to your ERP. Every overdue account shows the balance with late interest, a risk score from 0 to 100 and the delinquency group it falls into, with a suggested plan for that kind of customer.

Overdue accounts

02

Decide which channel and what time.

Depending on how many days late an account is, you choose WhatsApp, email or a call from an artificial intelligence agent. Recaudo only reaches out on the days and hours you set. Every night it builds the next day's plan, and you can remove anyone before it goes out.

Collection settings

03

Promises to pay are tracked for you.

When a customer promises a date, the promise is recorded and reminders pause until that day. If they pay, it is marked as kept. If not, the account moves to broken promises and that event can trigger an automation.

Promises to pay

Key features

Collection stages by days past due
WhatsApp, email and AI calls
Risk score from 0 to 100 for each debtor
Promises to pay that pause reminders
A daily plan you can review
Overdue accounts dashboard

The problem: overdue accounts slow down your cash flow

Collecting by hand is exhausting. Your team calls, sends messages, the customer promises to pay "next week" and the cycle repeats. Without follow-up, promises to pay are forgotten and delinquent customers pile up.

Automated collections in Recaudo

Recaudo works on payments that are already overdue. You set up the collection stages based on days past due and which channel each one uses: WhatsApp, email or a call with an AI voice agent. Contacts go out only on the days and at the times you defined.

Every day Recaudo builds a plan with the reminders that are due, and you can review it. The amount the customer sees is always the installment plus late-payment interest, with its payment link.

Key capabilities

  • Configurable stages: decide what happens a few days after the due date, what happens later, and on which channel.
  • Risk from 0 to 100: each debtor has a score and falls into a bracket based on how late they are, so you can filter and prioritize the list.
  • Suggestions by bracket: each past-due bracket comes with a suggestion on how to approach it. You decide whether to apply it.
  • Promises to pay: when the customer promises to pay, reminders pause until the promised date.
  • Hours and days: contacts respect the days and hours you configured.
  • Payment link included: every collection message carries a link to pay.

Use cases

  • Schools and universities: collect overdue tuition without calling every parent.
  • Landlords: follow up on late rent in stages.
  • B2B companies: follow up on overdue invoices from corporate clients.
  • Lenders: collect overdue installments with their late-payment interest.

Integration with Recaudo

Recover your overdue accounts

Create your free account and set up your collection stages.

Read more on our blog about automated collections or see how schools follow up on overdue payments with Recaudo.

Frequently asked questions

Recaudo offers a 14-day free trial with no credit card required. Plans start at $30 USD/month (Starter plan) and include AI-Powered Collections along with every other tool on the platform. Check our pricing page for more details.

Setup is fast and simple. When you create your account, the onboarding wizard walks you through configuring AI-Powered Collections step by step. No technical knowledge required. Plus, our support team is available via WhatsApp and email to help with any questions.

Yes, AI-Powered Collections is fully integrated with every Recaudo tool: online payments, WhatsApp Business, CRM, invoicing, collections and more. You can also connect external tools using our REST API and webhooks.

Start using AI-Powered Collections today.

14-day free trial, no credit card. Set everything up in minutes.

Watch Recaudo in action in 4 minutes