How much does AI Calls cost?

Recaudo offers a 14-day free trial with no credit card required. Plans start at $30 USD/month and include AI Calls along with every other tool on the platform.

How do I set up AI Calls?

Setting up AI Calls in Recaudo is quick and easy. When you create your account, the onboarding wizard guides you step by step. No technical knowledge required. Plus, our support team is available to help with any questions.

Features

AI Calls

An AI voice agent (OpenAI Realtime or ElevenLabs) that makes collection calls, records promises to pay, sends the payment link over WhatsApp and saves the transcript of every call.

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Watch Recaudo in action in 4 minutes

Artificial intelligence call

Héctor Valdivia

+52 55 •••• 4821

On call

Agent

Hi Héctor, I am calling from Mueblería Las Palmas about your pending payment of $228.00 USD.

Customer

Yes, I know. I get paid on Friday and I will settle it.

Recorded payment promise · November 13, 2026

Agent

Great. Should I send you the payment link on WhatsApp so you have it handy?

Customer

Yes, send it.

Sent the payment link on WhatsApp

Outcome: payment promise

How it works

The agent calls, listens and writes everything down. You review the outcome on the customer record.

Add the call to your collections flow.

In the flow editor the call is one more step, for example after a WhatsApp reminder that went unpaid. If it falls outside the hours you set, the call waits until they open.

Flow · Monthly installment collection

WhatsApp reminder

Template with payment link
Wait 2 days

Then check whether they paid
Paid yet?

Not paid
Artificial intelligence call

Collections agent Only 9:00 to 19:00

The agent gets things done while it talks.

During the call it can send the payment link by WhatsApp or email, record a payment promise or pass the call to someone on your team. Each agent uses the OpenAI voice or the ElevenLabs voice, depending on how you set it up.

Call in progress

On call · Collections agent

Send payment link

send_payment_link

Héctor’s WhatsApp

Hi Héctor, here is your link to pay $228.00 USD. Pay

Every call stays in the history.

The transcript, duration and outcome are saved: payment promise, link sent, transferred or not reached. If the call came from a flow, the flow continues after hanging up.

Héctor Valdivia · Calls

Collections call

Duration 2:14

… Payment promise

Promises to pay $228.00 USD on November 13, 2026

Transcript

Agent: I am calling about the pending payment for this installment.
Customer: I get paid on Friday and I will settle it.
Agent: Great, I will note it down for Friday.

Key features

Voice agent with OpenAI Realtime or ElevenLabs

Automatic collection calls

Records promises to pay during the call

Sends the payment link during the call

Transcript of every call

Calls only during the hours you set

The problem: collection calls take a lot of time

Calling every customer with overdue payments one by one keeps your team busy all day, and many calls go unanswered. Hiring a phone collections team is not feasible for most SMBs.

Voice agent with Recaudo

In Recaudo you set up an AI voice agent that makes collection calls. You choose the engine: OpenAI Realtime or ElevenLabs. The agent speaks Spanish, knows what the customer owes and can record a promise to pay or send them their payment link over WhatsApp while they talk.

When the call ends, it is transcribed on the customer's profile. The outcome is based on what happened during the call (a recorded promise or a link sent). If the customer disputes the debt or mentions legal action, Recaudo detects it in the transcript.

Key capabilities

Natural voice: conversations in Spanish with the engine you choose.
Customer data: the agent knows the balance and overdue payments of the person it is calling.
Promises to pay: records the date and amount the customer promises.
Payment link: the agent can send the link over WhatsApp during the call.
Transcript: every call is transcribed and saved with the customer.
Fixed schedule: calls go out only on the days and at the hours you set.

Use cases

Overdue accounts collection: call your late-paying customers without hiring more operators.
Promises to pay: keep a record of the customer's commitment so you can follow up.
Payment during the call: the customer gets their link and pays right then.

Integration with Recaudo

Calls can be one stage of Smart Collections.
The payment links the agent sends use your payment gateways.
Transcripts and promises are saved in the customer's CRM record.
If the customer asks to speak with a person, the call is transferred to your call center.

Turn on your voice agent

Create your free account and set up your first voice agent.

Read more on our blog about AI calls or see how financial businesses automate their collections with Recaudo.

Frequently asked questions

Recaudo offers a 14-day free trial with no credit card required. Plans start at $30 USD/month (Starter plan) and include AI Calls along with every other tool on the platform. Check our pricing page for more details.

Setup is fast and simple. When you create your account, the onboarding wizard walks you through configuring AI Calls step by step. No technical knowledge required. Plus, our support team is available via WhatsApp and email to help with any questions.

Yes, AI Calls is fully integrated with every Recaudo tool: online payments, WhatsApp Business, CRM, invoicing, collections and more. You can also connect external tools using our REST API and webhooks.

Start using AI Calls today.

14-day free trial, no credit card. Set everything up in minutes.