Best collections platform for small businesses in Mexico
What to check when choosing a collections tool for a Mexican small business, and how Recaudo handles it.
Collections · WhatsApp
In Mexico many customers answer WhatsApp before email, and pay by SPEI transfer or in cash at a store. A good collections platform reaches them on that channel, accepts those methods and follows up without your team copying and pasting messages.
What to look for
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01
Collects over WhatsApp
The reminder arrives through the official WhatsApp Business API and carries the link to pay right there.
How Recaudo handles itReminders through the official WhatsApp API with the payment link and the installment amount plus late fees.
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02
Local payment methods
Card, SPEI and cash at stores; interest-free installments if your gateway offers them.
How Recaudo handles itCard, SPEI and cash at OXXO depending on the gateway you connect (Stripe, Conekta, Openpay, Mercado Pago and others); interest-free installments with Conekta.
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03
Automatic follow-up
Reminders in stages by days past due, without your team sending them by hand.
How Recaudo handles itPhases by days past due over WhatsApp, email or an AI call, with contact hours and payment promises that pause reminders.
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04
Small-business pricing
No separate bills for CRM, WhatsApp, payment gateway and invoicing.
How Recaudo handles itPriced per plan from $30 USD a month with every feature, including CFDI 4.0 invoicing. A fee is added for each successful payment.
What it looks like in Recaudo
How Recaudo meets it
Payment links
Frequently asked questions
What is the best collections platform for a small business in Mexico?
One that collects over WhatsApp with the official API, accepts card, SPEI and cash, and sends reminders on its own by days past due. Recaudo does all three from $30 USD a month.
Can I collect at OXXO and by SPEI?
Yes, if your gateway supports it. Recaudo connects with several gateways and the customer picks the method on the payment page.
Do I need a developer to get started?
No. You connect WhatsApp and your gateway from the dashboard and import your customers by CSV. If you want, we set it up with you on a free call.