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Use cases

Collect the orders left unpaid in your store

Every order comes with its payment link; if it is not paid, you resend it by WhatsApp or email and it is marked paid on its own.

For: Online stores

Store · Casa Tamarindo

How it works

Every order in your store comes with its payment link. This is how you follow up on the unpaid ones.

01

The order creates its link.

When someone finishes checkout, Recaudo creates the order with its invoice and payment link. The customer checks progress with their order number and email.

Orders

02

Resend the link by WhatsApp or email.

If the payment does not come in, open the link from the dashboard and send it by WhatsApp, by email or as a QR code.

Share link

03

The payment is marked on its own.

When the customer pays, the link and the order are marked paid, and you see it in the conversation where you sent the link.

Payment page

The problem: orders left halfway

A customer finishes checkout but doesn't complete the payment: their card was declined, they wanted to pay by transfer or they got distracted. If nobody follows up, the sale is lost even though the customer had already decided to buy.

The solution: one payment link per order

  • Order with a link: when someone finishes checkout in your online store, Recaudo creates the order with its invoice and its payment link.
  • Resend: if the payment doesn't come in, you send the link by WhatsApp, by email or as a QR code from the dashboard.
  • Marked automatically: when the customer pays, the link and the order are marked as paid.
  • Customer order tracking: the customer checks the status of their order with their phone number and email.

The store also sends purchase events to the Meta Conversions API, so you can measure your ads.

What you use from Recaudo

These are the Recaudo tools that make this use case possible.

Frequently asked questions

¿Qué pasa con un pedido que no se paga?

Queda pendiente con su link de pago. Puedes reenviar el link por WhatsApp, por correo o como código QR.

¿El pedido se marca pagado solo?

Sí. Cuando el cliente paga el link, el pedido queda pagado.

¿Funciona con una tienda que no está en Recaudo?

Este flujo es para la tienda en línea de Recaudo. Desde otro sistema puedes crear links de pago con la API.

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