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Use cases

Get paid on WhatsApp with payment links

Send the payment link in the chat and see right away who paid, without chasing receipts.

For: Businesses that already talk to customers on WhatsApp

Inbox · WhatsApp

DR

Daniela Ruiz

WhatsApp

Paid

How it works

From message to payment, in the same conversation. This is how you set it up in Recaudo.

01

Connect your WhatsApp.

Link the number you already use from your phone, or a new one just for the team. Chats arrive in the Recaudo inbox and anyone on the team can reply.

Recaudo

02

Create the link with the amount.

Add a concept, amount and customer, plus an optional due date and partial payments. Send it from the same conversation.

New payment link

03

See the payment in the chat.

The customer pays by card, bank transfer or cash, depending on what you have enabled. The payment shows up in the conversation where you sent the link, so you no longer ask for receipts.

Payment page

The problem: collecting payments by chat by hand doesn't scale

Many businesses already close the sale on WhatsApp, but getting paid is still manual: you send your bank details, wait for the screenshot of the transfer, look for it in your bank statement and confirm it with the customer. With five customers a day, you can manage. With fifty, someone never gets a confirmation, or a payment that never arrived gets confirmed.

And when several people handle customers from their own phones, nobody knows who has already paid or what was promised to each customer.

The solution: the payment link inside the conversation

In Recaudo you connect your WhatsApp number (the one you already use, linked from your phone, or a new one for the team) and conversations arrive in a shared inbox. From there you send a payment link with the description and the amount.

  • Payment methods: the customer pays by card, SPEI or cash, depending on the payment gateways you have active. Interest-free installments depend on the gateway.
  • Partial payments and due date: the link can accept partial payments and have a deadline.
  • Confirmation in the chat: when the customer pays, the payment shows up in the conversation where you sent the link and the agent gets notified.
  • History: each link records when it was created, when it was sent, when the customer opened it and when it was paid.

If you also want to send reminders for late payments, AI-powered collections sends the reminders in phases.

What you use from Recaudo

These are the Recaudo tools that make this use case possible.

Frequently asked questions

¿Es seguro cobrar por WhatsApp?

Sí. El cliente paga en la página de pago de Recaudo, con la pasarela que tengas conectada. Los datos de la tarjeta nunca pasan por el chat.

¿Qué métodos de pago puede usar el cliente?

Tarjeta, SPEI y efectivo, según las pasarelas que tengas activas. Los meses sin intereses dependen de la pasarela.

¿Puedo usar el número de WhatsApp que ya tengo?

Sí. Lo enlazas desde la app de tu celular y sigues contestando ahí cuando quieras; los mismos chats llegan a Recaudo. También puedes dar de alta un número nuevo.

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