Alternative to Pipedrive
The visual pipeline you already know, with WhatsApp, payment links and collections on the same platform.
Inbox · WhatsApp
Daniela Ruiz
What does Pipedrive do well?
Pipedrive is a sales CRM that teams pick up quickly. Its drag-and-drop pipeline and focus on sales activities make it practical for sales teams.
If your team needs a simple CRM to track deals and follow-ups, Pipedrive does it well.
What you would have to add
It ends at "Won"
Pipedrive tracks the deal until it closes. Collecting the money, stamping the invoice and chasing payment happen in other tools.
WhatsApp and social, through integrations
Handling WhatsApp, Instagram or Messenger means connecting marketplace apps or outside providers.
Per-user pricing
Each seller adds a license, and some features (like email marketing) are add-ons.
Comparison
Feature comparison
| Feature | Pipedrive | Recaudo |
|---|---|---|
| CRM with visual pipeline | Yes | Yes |
| Activities and follow-ups | Yes | Yes |
| Automation | Yes | Yes |
| Email marketing | With another app | Yes |
| WhatsApp in the same inbox | With another app | Yes |
| Instagram and Messenger in the same inbox | With another app | Yes |
| Payment links | With another app | Yes |
| SPEI and cash-at-store payments | With another app | Yes |
| Overdue installment collections in phases | With another app | Yes |
| CFDI 4.0 e-invoicing | With another app | Yes |
| Priced per plan, not per user | No | Yes |
Why Recaudo
Why Recaudo?
The deal closes when it is paid
Send the payment link from the deal or from the chat. When the customer pays, the deal moves to "Won" on its own.
Inbox and CRM together
WhatsApp, Instagram and Messenger chats that are not deals yet show up as incoming on the board, and you accept them with one click.
Follow-up and collections
Schedule follow-up messages, and the board flags stalled deals. If there are installments later, collections sends the reminders in phases.
Invoicing in the same place
In Mexico you stamp the CFDI 4.0 from Recaudo with the customer's tax data.
Collections · WhatsApp
Pricing comparison
Pipedrive
Pipedrive
Charges per user, in dollars; some features are add-ons. Check current pricing on its website.
Recaudo
Recaudo Growth
Every feature on every plan. The plan sets how many team members, WhatsApp numbers and AI agents you get. A fee is added for each successful payment.
Public reference prices; they may change. Check each provider's website.
Frequently asked questions
How does Pipedrive pricing compare with Recaudo?
Check the Pipedrive website for its current pricing: many tools of this kind charge per user or by volume, in dollars. Recaudo charges per plan, starting at $30 USD a month, with every feature included; the plan sets how many team members, WhatsApp numbers and AI agents you get, and there is a fee for each successful payment.
Does Recaudo use the official WhatsApp API?
Yes. Recaudo connects to WhatsApp Business through Meta's official API. You can also link the WhatsApp you already use on your phone and keep replying from the phone app: the same chats arrive in the Recaudo inbox.
Does Recaudo issue CFDI 4.0 invoices?
Yes, for businesses in Mexico. You upload your digital seal certificate, stamp the CFDI 4.0 from the platform with the customer's tax data and, for credit sales, stamp the payment complement with one button when the installment comes in.
How do I switch from Pipedrive to Recaudo?
Export your customers from Pipedrive to a CSV file and import it into Recaudo. If you prefer, book the assisted setup: on a free call we connect your WhatsApp, upload your customers and get your first messages ready. You can run both tools side by side while your team gets used to it.
Can Recaudo replace Pipedrive?
For most teams that sell over chat, yes: Recaudo has a visual pipeline, deals, contacts, follow-ups and reports, plus WhatsApp, payment links, collections and invoicing. If you rely on very specific Pipedrive marketplace integrations, check them before switching.
Want to try it with your business?
Create your free account and connect WhatsApp and your payments. We help you bring over your customers.