Topic

Agentes de Voz con IA para Cobranza Automatizada

Los agentes de voz de Recaudo realizan llamadas de cobranza con inteligencia artificial: contactan a tus clientes, negocian pagos, ofrecen convenios y registran promesas — todo sin intervención humana.

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Artificial intelligence call

Héctor Valdivia

+52 55 •••• 4821

On call

Agent

Hi Héctor, I am calling from Mueblería Las Palmas about your pending payment of $228.00 USD.

Customer

Yes, I know. I get paid on Friday and I will settle it.

Recorded payment promise · November 13, 2026

Agent

Great. Should I send you the payment link on WhatsApp so you have it handy?

Customer

Yes, send it.

Sent the payment link on WhatsApp

Outcome: payment promise

Illustration with sample data See Artificial intelligence calls in depth

How it works

The agent calls, listens and writes everything down. You review the outcome on the customer record.

Add the call to your collections flow.

In the flow editor the call is one more step, for example after a WhatsApp reminder that went unpaid. If it falls outside the hours you set, the call waits until they open.

Flow · Monthly installment collection

WhatsApp reminder

Template with payment link
Wait 2 days

Then check whether they paid
Paid yet?

Not paid
Artificial intelligence call

Collections agent Only 9:00 to 19:00

The agent gets things done while it talks.

During the call it can send the payment link by WhatsApp or email, record a payment promise or pass the call to someone on your team. Each agent uses the OpenAI voice or the ElevenLabs voice, depending on how you set it up.

Call in progress

On call · Collections agent

Send payment link

send_payment_link

Héctor’s WhatsApp

Hi Héctor, here is your link to pay $228.00 USD. Pay

Every call stays in the history.

The transcript, duration and outcome are saved: payment promise, link sent, transferred or not reached. If the call came from a flow, the flow continues after hanging up.

Héctor Valdivia · Calls

Collections call

Duration 2:14

… Payment promise

Promises to pay $228.00 USD on November 13, 2026

Transcript

Agent: I am calling about the pending payment for this installment.
Customer: I get paid on Friday and I will settle it.
Agent: Great, I will note it down for Friday.

Key benefits

¿Cómo funcionan los agentes de voz con IA?

Los agentes de voz de Recaudo son asistentes de inteligencia artificial que realizan llamadas telefónicas reales a tus clientes morosos. No son robocalls ni mensajes pregrabados — son conversaciones naturales impulsadas por modelos de lenguaje avanzados que entienden contexto, negocian y responden preguntas.

Capacidades del agente de voz

Llamadas outbound automáticas: el sistema llama a los clientes según su nivel de mora y prioridad.
Conversación natural: el agente entiende el contexto del cliente (saldo, vencimiento, historial) y conversa de forma empática.
Negociación inteligente: puede ofrecer planes de pago, descuentos por pronto pago y registrar acuerdos.
Promesas de pago: registra compromisos de pago con fecha y monto directamente en el CRM.
Escalamiento humano: si el cliente lo solicita o la negociación es compleja, transfiere a un asesor humano.
Transcripción automática: cada llamada se transcribe y almacena para auditoría y mejora continua.

Integración con el flujo de cobranza

Los agentes de voz son un canal más dentro del motor de cobranza de Recaudo. Puedes configurar flujos que primero envíen WhatsApp, luego email, y si no hay respuesta, activen una llamada con IA. Todo automatizado.

Resultados reales

Las empresas que usan agentes de voz con IA reportan hasta un 40% más de contactabilidad y un 25% de incremento en promesas de pago cumplidas, comparado con llamadas manuales.

Industries that leverage Agentes de Voz con IA para Cobranza

Discover how different industries apply this technology.

Solutions by state

Find Agentes de Voz con IA para Cobranza in your state.

Frequently asked questions about Agentes de Voz con IA para Cobranza

What is Agentes de Voz con IA para Cobranza?

Agentes de Voz con IA para Cobranza is an automation solution that lets companies optimize their collection, communication, and customer support processes using artificial intelligence.

How do I implement Agentes de Voz con IA para Cobranza in my business?

With Recaudo you can implement Agentes de Voz con IA para Cobranza in minutes. Just create your account, connect your communication channels (WhatsApp, email), and set up your automation flows. No technical skills required.

How much does it cost?

Recaudo offers a 14-day free trial. Plans start at $30 USD/month (Starter) up to $300 USD/month (Business) depending on the features you need.

Does Agentes de Voz con IA para Cobranza work for any industry?

Yes, Agentes de Voz con IA para Cobranza with Recaudo adapts to any industry: restaurants, gyms, clinics, schools, professional services, real estate, and more. Each sector can customize the flows to fit its needs.

Implement Agentes de Voz con IA para Cobranza in your business

Get started for free and discover the power of intelligent automation.

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