Recaudo Docs

Introducción

Getting started with the portal

The customer portal is your space to see what you owe, pay online and check your receipts with the business that serves you.

What you can do in the portal

  • See your balance, your overdue installments and any late fees.
  • Pay everything at once or choose which installments to pay.
  • Review your invoices and their payment plan.
  • Open the receipt for every payment you made.
  • Keep your contact details up to date.

How to get in

  1. Open the business link

    Use the portal link the business sent you by email or message. Some reminders include a link that signs you in directly, with no password.
  2. Sign in or create your account

    If you are asked to sign in, enter your email and password. If it is your first time, click Create account using the same email the business has on file.
  3. Look around the menu

    Once inside, you will see Home, My Invoices and My Payments at the top. Your profile is in the menu with your name.

Note

Each business has its own portal. If you are a customer of two different businesses, you will have a separate login for each one.

Tip

Bookmark the portal link to get in quickly. If you prefer another language, you can change it from the top menu (Spanish, English or Portuguese).

Next steps

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